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FCA US Announces Cueter Chrysler as a 2019 Customer First Award for Excellence Certified by J.D. Power

  • Cueter Chrysler is one of 523 Chrysler, Jeep®, Dodge, Ram and FIAT dealerships to have earned the 2019 Customer First Award for Excellence Certified by J.D. Power
  • Designated dealerships provide the highest level of customer sales and service experience

 

May 6, 2019 – Cueter has achieved the highest level of customer experience recognition in the program’s five core areas: Customer Treatment, Employee Engagement, Processes, Training Certification and Facility.

 

“This award winner joins a list of dealers who have dedicated themselves to going above and beyond to provide our customers with superior service,” Al Gardner, Head of Network Development, said. “We continue to support our network of dealers as they look for new and different ways to ensure each customer has a stellar experience when purchasing or leasing one of our vehicles.”

 

J.D. Power – in an industry first – provided “in-dealership” validations as part of the overall program certification process. J.D. Power is a global leader in consumer insights, data analytics and advisory services.

 

The goal of the program is to improve customer satisfaction across the automaker’s network of U.S. dealerships.  All 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships are eligible to pursue and earn this prestigious award on an annual basis. Dealerships must achieve stringent goals in five core “pillars” to earn the coveted designation:

 

  • Customer Treatment Certification – Dealership has achieved the highest levels of customer-oriented sales and service targets
  • Employee Engagement Certification – An annual employee survey is completed to promote the voice of employees and a customer-driven culture
  • Process Certification – Dealership successfully demonstrates processes that support excellence in customer handling
  • Training Certification – Employees attained the highest level of required FCA-certified training
  • Facility Certification – Dealership provides a clean, comfortable environment for customers

 

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  • *Based off of stock K1224. Pricing and payments based on eligibility for all available Chrysler discounts and rebates including Chrysler Employee purchase program, plus financing and loyalty, or conquest programs where applicable. Trade or lease turn in may be required. Not everyone qualifies. *Leases are 10,000 miles per year with $1,999 cash or trade equivalent down plus tax, title, and license fees due at signing. Payments are subject to 6% sales tax. Lessee must qualify for tier1 credit approval through preferred lender. No security deposit required. **”Now” prices do not include applicable sales tax or registration fees. Pictures may not represent actual sale vehicle. Offers are good through 9/3/19.

    NOT ALL MODELS APPLY. 

  • *Based off of stock K1224. Pricing and payments based on eligibility for all available Chrysler discounts and rebates including Chrysler Employee purchase program, plus financing and loyalty, or conquest programs where applicable. Trade or lease turn in may be required. Not everyone qualifies. *Leases are 10,000 miles per year with $1,999 cash or trade equivalent down plus tax, title, and license fees due at signing. Payments are subject to 6% sales tax. Lessee must qualify for tier1 credit approval through preferred lender. No security deposit required. **”Now” prices do not include applicable sales tax or registration fees. Pictures may not represent actual sale vehicle. Offers are good through 9/3/19.

    NOT ALL MODELS APPLY. 

  • 24 Mo. Lease as low as$159*

    w/$1,999 down

    Available trims:

    Based of of stock #K946. Pricing and payments based on eligibility for all available Chrysler discounts and rebates including Chrysler Employee purchase program, plus financing and loyalty, or conquest programs where applicable. Trade or lease turn in may be required. Not everyone qualifies. *Leases are 10,000 miles per year with $1,999 cash or trade equivalent down plus tax, title, and license fees due at signing. Payments are subject to 6% sales tax. Lessee must qualify for tier1 credit approval through preferred lender. No security deposit required. **”Now” prices do not include applicable sales tax or registration fees. Pictures may not represent actual sale vehicle. Offers are good through 9/3/19.

    NOT ALL MODELS APPLY. 

  • 24 Mo. Lease as low as$159*

    w/$1,999 down

    Available trims:

    Based of of stock #K946. Pricing and payments based on eligibility for all available Chrysler discounts and rebates including Chrysler Employee purchase program, plus financing and loyalty, or conquest programs where applicable. Trade or lease turn in may be required. Not everyone qualifies. *Leases are 10,000 miles per year with $1,999 cash or trade equivalent down plus tax, title, and license fees due at signing. Payments are subject to 6% sales tax. Lessee must qualify for tier1 credit approval through preferred lender. No security deposit required. **”Now” prices do not include applicable sales tax or registration fees. Pictures may not represent actual sale vehicle. Offers are good through 9/3/19.

    NOT ALL MODELS APPLY. 

  • *Based off of stock K1224. Pricing and payments based on eligibility for all available Chrysler discounts and rebates including Chrysler Employee purchase program, plus financing and loyalty, or conquest programs where applicable. Trade or lease turn in may be required. Not everyone qualifies. *Leases are 10,000 miles per year with $1,999 cash or trade equivalent down plus tax, title, and license fees due at signing. Payments are subject to 6% sales tax. Lessee must qualify for tier1 credit approval through preferred lender. No security deposit required. **”Now” prices do not include applicable sales tax or registration fees. Pictures may not represent actual sale vehicle. Offers are good through 9/3/19.

    NOT ALL MODELS APPLY. 

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(877)-518-4813

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2448 Washtenaw Ave • Ypsilanti, MI 48197

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Open Today! Sales: 9am-6pm

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Cueter Chrysler Jeep Dodge

2448 Washtenaw Ave Ypsilanti, MI

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Phone: (866) 540-1423

2448 Washtenaw Ave Ypsilanti, MI

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Phone: (866) 549-9624

2448 Washtenaw Ave Ypsilanti, MI

Sales

Phone: (877)-518-4813

2448 Washtenaw Ave Ypsilanti, MI

Mobile Sales

Phone: (877) 755-8547

2448 Washtenaw Ave Ypsilanti, MI

Service

Phone: (866) 376-6189

2448 Washtenaw Ave Ypsilanti, MI

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Phone: (866) 914-3836

2448 Washtenaw Ave Ypsilanti, MI

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Phone: (866) 296-6852

2448 Washtenaw Ave Ypsilanti, MI
42.2491037 -83.6508944
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Cueter Chrysler Jeep Dodge
Cueter Chrysler Jeep Dodge
2448 Washtenaw Ave
Ypsilanti, MI, 48197 United States
https://www.cueter.com/wp-content/themes/DealerInspireDealerTheme/images/logo.png
Cueter Chrysler Jeep Dodge 42.2491037, -83.6508944.
8662650503
8662656651
8662717374